Refund Policy

At SYNORVEX, transparency and fairness guide our refund practices. This policy explains eligibility, timelines, procedures, and conditions for refund requests related to services purchased through synorvex.live.

Policy Overview

This Refund Policy applies to all digital services, subscriptions, and related offerings provided by SYNORVEX unless otherwise stated in a written agreement.

Eligible Items

Refunds may be granted for the following:

  • Newly purchased subscription plans within the eligible timeframe
  • Duplicate payments or billing errors
  • Services not delivered as contractually agreed
  • Accidental purchases reported promptly

Refund Timeframe

Refund requests must be submitted within fourteen (14) calendar days of the original transaction date unless otherwise specified in your service agreement.

Approved refunds are processed within seven (7) to ten (10) business days to the original payment method.

Refund Procedure

To request a refund:

  1. Contact our support team with your order reference number
  2. Provide a detailed explanation of your request
  3. Attach relevant transaction confirmation or receipts
  4. Await confirmation and evaluation from SYNORVEX

Conditions

  • Accounts must be in good standing at the time of request
  • Services must not have been fully delivered or consumed
  • Refunds may be prorated where partial services were provided
  • SYNORVEX reserves the right to decline requests that do not meet policy criteria

Non-Refundable Items

  • Completed consulting sessions or delivered digital reports
  • Customized or personalized services once initiated
  • Subscription renewals not canceled before renewal date
  • Promotional or discounted services marked final sale

Contact Information

For refund inquiries or assistance, please contact:

SYNORVEX Customer Support
Email: [email protected]
Address: 120 Market Street, Suite 400, Wilmington, DE 19801, USA
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Request Refund